Leomart Privacy Policy

Last updated:15th June 2925

Leomart ("we", "our", "us") is committed to protecting the privacy of visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with our website and services, including website design, WhatsApp Cloud API integration, Bulk SMS, Virtual Top-Up, email marketing, CAC registration assistance, digital marketing and real estate services in Nigeria.

1. Information We Collect

We collect information that you provide directly and data collected automatically when you use our services.

• Personal information you provide: name, email address, phone number, company name, postal address, CAC documents, payment details (payment processors handle sensitive card data), and any information you send via forms or messages.
• Service data: project requirements, design preferences, messaging templates, top-up destinations, and other service-specific data.
• Automatically collected data: IP address, browser and device data, pages visited, referring/exit pages, and usage analytics.
• Communications: records of correspondence with our support and sales teams, and message logs required to provide WhatsApp/Bulk SMS services (where permitted by law and consent).

2. How We Use Your Information

• To provide and maintain our services, deliver projects, and process transactions.
• To communicate with you about your account, orders, support requests, and updates.
• To send marketing and promotional messages, where you have opted in or where permitted by law.
• To comply with legal obligations, enforce our Terms, detect and prevent fraud, and protect our rights.
• For analytics and business development to improve our website, services, and user experience.

3. Legal Basis for Processing (Where Applicable)

We process personal data based on one or more of the following legal bases:

• Consent — when you opt in to marketing or explicit data collection.
• Performance of a contract — to deliver services you requested.
• Legitimate interests — to operate, secure, and improve our services.
• Legal obligations — to comply with laws, regulations, and lawful requests.

4. Sharing and Disclosure

We may share data with:

• Service providers: payment processors, hosting providers, email and SMS gateways, analytics providers, and third-party integrations needed to deliver services.
• Business partners: partners working on a project with your agreement.
• Legal and safety purposes: when required by law, to respond to legal requests, or to protect rights, property, safety or security.
• Acquisitions: in connection with a merger, sale, or transfer of assets (you will be notified where required by law).

5. Cookies & Tracking

We and our partners use cookies and similar technologies to personalize content, analyze traffic, and remember preferences. You can manage cookies via your browser settings. For marketing emails, we may use tracking pixels to measure delivery and engagement.

6. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and purpose. If you want specific retention details, contact us (see section 15).

7. Your Rights

Depending on local laws, you may have rights including:

• Access — request a copy of personal data we hold about you.
• Correction — request correction of inaccurate information.
• Deletion — request deletion of your personal data (subject to legal exceptions).
• Portability — request a machine-readable copy of your data.
• Objection/Restriction — object to certain processing or request restriction.

To exercise rights, contact us using the details below. We may need to verify your identity before responding.

8. Security

We implement reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security and are not liable for unauthorized access beyond our reasonable control.

9. International Transfers

We may transfer personal data to service providers or partners outside Nigeria. Whenever such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

10. Children

Our services are not directed to children under 18. We do not knowingly collect personal data from minors. If you believe we have collected data of a child, please contact us to have it removed.

11. Third-Party Links and Services

Our website or communications may link to or integrate third-party services (payment gateways, analytics, social platforms). This Privacy Policy does not apply to those third parties; review their policies before using them.

12. WhatsApp, Bulk SMS & Marketing Communications

You must have obtained any required consent from message recipients before we send messages on your behalf. We will comply with applicable messaging rules and carrier/provider terms. You are responsible for content you instruct us to send and for ensuring it does not violate laws or third-party rights.

13. Changes to this Policy

We may update this Privacy Policy periodically. We will post the revised version on our website with an updated "Last updated" date. Continued use of our services after changes means you accept the updated policy.

14. Limitations & Liability

To the extent permitted by law, Leomart is not liable for indirect or consequential loss arising from your use of our services or reliance on information provided. Our liability for direct losses is limited to the fees you paid for the relevant service.

15. Contact Us

If you have questions, requests about your data, or wish to exercise your rights, contact:

Leomart
Email: support@leomart.ng